Frequently asked questions

We use industrial heaters and ducting to raise the temperature of treated rooms to a level that is lethal to bed bugs and their eggs, including harbourages in mattresses, furniture, and voids. Temperatures are monitored during the visit. It is a heat process, not a residual insecticide spray.

Most suitable homes are planned as a single visit. Duration depends on property size, how many rooms are treated, contents, and preparation. We confirm an expected window with your quote.

People and pets leave during the heat window and return after rooms have cooled and we give the all-clear. Heat treatment does not leave a chemical spray residue in the way many insecticide treatments do. Tell us in advance about any heat-sensitive items or medical devices so we can plan prep.

We offer a re-treatment guarantee on qualifying heat treatments. Coverage, duration, and conditions (including preparation) are confirmed in writing with your quote.

Professional heat treatment is planned to reach insect-lethal temperatures while protecting the building and typical contents. We ask you to remove or protect heat-sensitive items (aerosols, candles, some plastics, wine, medicines, etc.) as part of prep. Raise any concerns when you book so we can advise.

Bed bugs survive where heat does not reach. We use airflow and temperature sensors to monitor treated spaces and address likely cool zones. Good preparation (clearing access to skirting, beds, and soft furniture) makes even heating more reliable.

Many sprays struggle with eggs and with insects hidden deep in furniture or voids, and some bed bug populations show insecticide resistance. Heat is used to penetrate those harbourages in a planned visit. We are a heat-focused bed bug service — ask us if your situation needs a different approach.

Yes. Commercial and multi-occupancy jobs are scheduled around access and downtime. We quote by rooms or areas and confirm a clear return-to-service expectation with the booking.

We aim for a fast response and same-day attendance when availability and logistics allow. Postcode, time of day, and job size affect timing — we will give you a straight answer when you call or submit a quote request.

Once monitoring shows the heat cycle is complete and rooms have cooled, we advise when you can return. Follow any aftercare we provide. If something does not look right within the guarantee window, contact us on 07738 614776 with your quote details.