Legal

Guarantee terms

Last updated: 21 October 2026

Whole-property heat treatments come with a 6-month written free re-treatment guarantee. If bed bugs are still active after your heat treatment, we come back and re-treat free of charge.

Terms

Applies to whole-property heat treatments only. Preparation instructions must be followed. Photo or video evidence is needed before a return visit. Does not cover bugs brought back in or coming from neighbouring properties.

Questions about the guarantee? Contact us with your quote details.